SCGB Solutions – Digital Deliverables Policy
SCGB Solutions has a straightforward and customer-friendly Digital Deliverables & Refund Policy for purchases made through our website.
Delivery of Digital Products
All digital products, including software, templates, reports, e-books, and other downloadable content, are delivered electronically.
Upon successful payment, you will receive an email confirmation with a download link or access credentials to your purchased product.
In case of access issues, please check your spam/junk folder or contact us at sujay@scgbsolutions.com.
Digital products are non-shippable and do not require physical delivery.
Access & Download Guidelines
Ensure you provide a valid email address at checkout to receive your digital purchase.
Some products may have limited download attempts or expiry dates, mentioned at the time of purchase.
For software and licenses, activation details will be shared via email or a customer portal.
Cancellations & Refunds
Due to the instant nature of digital downloads, all sales are final, and cancellations are not permitted after purchase.
Refunds or exchanges are only applicable in the following cases:
The file is corrupt or inaccessible, and we are unable to provide a working version.
You were charged multiple times for the same purchase.
You accidentally purchased the wrong version, and an exchange is possible.
If you experience technical issues, please reach out within 7 days of purchase with details and screenshots.
License & Usage
Digital products are for personal or business use only and must not be redistributed, resold, or shared.
Any unauthorized sharing or duplication may result in account suspension and legal action.
Some products may require a license key for activation, which will be included in your purchase email.
Support & Assistance
For technical support or access issues, contact us at sujay@scgbsolutions.com or call 8660880846.
Our team is available Monday to Saturday, excluding public holidays.
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